Help Center

Frequently Asked Questions

Everything you need to know about ordering, production, sizing and shipping. Can't find your answer? Reach out to us directly.

Ordering & Payment

How do I place an order?

Browse the shop, add whatever you like to your cart, and click Checkout. You'll be asked to sign up or sign in with just an email and password, then fill in your shipping details and submit the order. There's no separate account approval step — you can order right away.

What payment methods do you accept?

We don't take payment online yet. Once you submit an order, we email you directly to arrange payment and confirm shipping — this lets us keep the storefront simple while we finish rolling out full checkout.

Can I change or cancel my order after placing it?

Yes, as long as production hasn't started. Reply to our confirmation email or reach out through the contact page as soon as possible with your order details and what you'd like to change.

Do you offer bulk or wholesale pricing?

We can put together custom pricing for larger orders — unit groups, events, or resellers. Get in touch through the contact page with the products, quantities and design(s) you're interested in and we'll follow up with a quote.

Production & Shipping

How are your products made?

Everything is made to order through specialized print partners — apparel is printed or embroidered to order, mugs are wrapped and fired to order, and stickers are die-cut per order. Nothing is pre-printed or pulled from bulk inventory, so every item is produced specifically for you.

How long does production take?

Most items take a few business days to produce before they ship. Apparel and drinkware generally move a bit faster than multi-color sticker sheets, but nothing sits in a queue for weeks — we'll flag it if a specific design is running behind.

Do you ship within the United States?

Yes, we ship to addresses across the United States. Shipping cost and estimated delivery windows are confirmed by email once your order details and address are in.

Do you ship internationally?

We currently focus on U.S. shipping. If you're outside the U.S. and want a specific design, message us through the contact page — we handle international requests on a case-by-case basis depending on the product and destination.

How can I track my order?

Once your order ships, we'll email you tracking information from our production partner. If you haven't heard anything within the production window quoted at checkout, reach out and we'll check on it.

What if my order arrives damaged or incorrect?

Contact us within 14 days of delivery with your order details and a photo of the issue. Since everything is made to order, misprints and shipping damage are covered — we'll arrange a reprint or replacement at no extra cost.

Products & Sizing

What sizes are available for t-shirts and hoodies?

T-shirts run S through 3XL, and hoodies run S through 2XL. Both are unisex and true to size — hoodies run slightly roomier by design. Sizing details are listed on each product page under "Size & Fit."

What material are your t-shirts and hoodies made from?

T-shirts are 100% combed and ring-spun cotton (heather colors contain some polyester). Hoodies are a 50/50 cotton-polyester fleece blend with a brushed interior for warmth without excess bulk.

What sizes do your stickers come in, and how much do they cost?

Stickers are die-cut vinyl, weatherproof and UV-resistant, available in two sizes: 3" for $6.95 and 5" for $9.95. Pick your size on the product page — the price updates automatically before you add it to your cart.

What sizes do your mugs come in?

Mugs are available in 11oz (standard) and 15oz ("big-mission mornings"), in glossy white or black ceramic. Both are dishwasher and microwave safe.

Are these official military products?

No. Every design is independently created, original artwork inspired by military, aviation and naval subjects. We are not affiliated with, endorsed by, or sponsored by the U.S. Department of Defense, NATO, or any nation's armed forces.

Can I request a custom design?

Often, yes — a specific unit, aircraft, ship or motto we don't have yet. Send details through the contact page and we'll let you know if it's something we can turn around.

Returns & Exchanges

What is your return policy?

Because every item is made to order specifically for you, we don't accept returns for a change of mind. If there's a problem with quality, sizing, or the item doesn't match what you ordered, we'll make it right — see the damaged/incorrect order answer above.

Can I exchange a size?

If you ordered the wrong size, contact us as soon as possible — before production starts we can usually update it for free. Once an item has shipped, a size exchange is treated as a new order at production cost, since each piece is printed to order rather than pulled from stock.

My order arrived with a printing defect — what do I do?

Email us a photo of the defect along with your order number within 14 days of delivery, and we'll arrange a free reprint or replacement.

About the Catalog

How many products do you have?

We carry 500+ products across t-shirts, hoodies, mugs and stickers, spanning our Military Aviation, Tanks & Armor, Naval and Veteran Heritage collections — and the catalog keeps growing.

Can I order multiple products with the same design?

Yes. Many designs are available across apparel, drinkware and accessories — check the "You might also like" section on any product page to see the same design (or collection) on other product types.

Do you add new designs regularly?

Yes, new designs and product types are added on an ongoing basis. Follow along or check back on the shop page for the latest additions.